Traffic Control Manager
The Job


The Traffic Control Manager is an organized multi-tasker with a strong understanding of project systems and workflow management. You serve as the agency traffic lead, helping to manage resources and creative staff project allocation. At a high level, this position involves monitoring the over-arching agency workflow of creative staff and schedules. On a tactical level this includes helping to determine bandwidth assessment, viable project scheduling, and team assignment. You will be responsible for managing and leading agency workflow meetings, helping to determine team allocation and or, bandwidth openings or conflicts.

job responsibilities

  • Serve as the controller for the agency workflow process including working with client leads to determine viable scheduling; striking a balance in order to meet both client and agency needs. This includes but is not limited to scheduling for complex integrated marketing campaigns.
  • Prioritize and manage workflow scheduling of Fifteen4’s project roster, while paying strong attention to detail.
  • Create and follow company process and efficiencies in schedules, staff allocation and traffic control.
  • Work with the VP of Account & Business Operations to access the current workflow and project management systems, in order to create new proficiencies with the longer-term goal of establishing new workflow systems (including the utilization of upgraded project management tools and technologies).
  • Gain a thorough understanding of Fifteen4’s systems and procedures in order to support rapid management of the agency workflow process.
  • Troubleshoot process or system related questions with internal creative team leads and client relationship owner.
  • Work with VP of Account & Business Operations to assess bandwidth for the onboarding of new client, determining feasible timeframes for work commencement and completion.
  • Effectively setup new accounts and Fifteen4 staff, run and maintain workspaces, adding and training new team members to systems
  • Where needed, serve as quality control on assigned jobs to help support the account team in work review.
  • When bandwidth permits, provide additional project support to the accounts team as identified with VP of Account & Business Operations.

required skills

  • 1+ years of project management and/or agency experience
  • Demonstrated ability to document and flowchart complex processes
  • Experience supporting complex project workflow and systems
  • Experience using project management/workflow tools such as Trello and Team Gantt
  • Highly organized, strongly self-motivated, and the ability to multi-task activities with shifting priorities
  • Superior attention to detail and results oriented
  • Strong problem resolution, and communication skills
  • Get it done attitude with the willingness to serve Fifteen4 where skill and needs align
  • Bachelor’s in marketing, business or a related field
  • PMP certification is a plus!

general expectations

  • Serve our clients, love this company, don’t phone it in
  • Keep up with our super-talented team by kicking ass and getting stuff done
  • Reports directly into VP of Account & Business Operations

salary and benefits package

  • Salary commensurate with experience
  • Company Health, Health Reimbursement Account, Dental, and Vision available
  • Life and Disability Insurance provided
  • Participation in company SIMPLE IRA plan, with company match
  • Paid vacation

how to apply

Local Candidates only. No phone calls please.

Must apply with resume and cover letter or you will not be considered.

Please send a resumé, cover letter and samples of work to describing your interest in this position. No phone calls.

About Fifteen Four

Fifteen4 is a design-led studio based in Baltimore, Maryland. Our team draws on decades of client-side experience within some of the world’s most influential brands. We base everything we create on a strategic design foundation. It’s Creativity with Purpose.

We believe creativity married with strategy can solve any problem. Fifteen4 is built to adapt to our partners’ unique objectives. We collaborate with our partners to shape powerful design solutions, starting with comprehensive investigation and the appropriate research foundation. This way we ensure that every idea is borne out of empathy and delivers a lasting impact.

ready to create an
amazing experience?